I had cause recently to make an online request for a telephone consultation with my GP. The system worked well and I had two calls with my doctor over the space of a week. My ailment, such as it was, turned out to be minor (thankfully), but my doctor agreed that I had been correct to make contact.
Having used the NHS during lockdown, I would urge any of you who feel under the weather, or are worried about a persistent symptom, to make that call or use the available online system to have a conversation with your doctor.
It is estimated that hundreds of thousands, probably millions, of Brits are not contacting their GPs or visiting A&E over health concerns during lockdown, because of the understandable fear of contracting Covid-19.
The systems are in place to make a visit to a health professional as safe as possible. Five or ten minutes wearing a mask and possibly gloves (PPE requirements vary) while talking to your doctor is far better than weeks or months of worry and the possibility of escalating a minor ailment into something much, much bigger.