On Why He Should Listen To His Customers

In retrospect, it was/is funny.
But it wasn’t.

Me: Hi, good morning. I need help to unlock the Apple ID 

on my late mother’s iPad.  
Meeter and Greeter Guy: “Right, okay, not a problem …
er, did you just say your late mother?”
Me: Yes.
Meeter and Greeter Guy: Cool.
Me: Erm, no, it’s not cool, actually.  
Meeter and Greeter:  Oh. Right.

5 thoughts on “On Why He Should Listen To His Customers

  1. Blimey, some in-service training needed for Courteous and Appropriate Responses. Perhaps (she said kindly) he was a bit flummoxed and said the first thing that came into his head …

    Like

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