The Boy Child and I travelled into Central London this morning to visit the London Transport Museum at Covent Garden. The Boy Child was fidgety and having difficulty in sitting still. The result was that he scratched his leg so much, he made it bleed.
And I couldn’t get it to stop.
We got off the train at Leicester Square, as I knew there was a chemist reasonably nearby. However, a young man employed by TfL heard me explaining to The Boy Child what was going to happen and he intervened.
“I can help you.”
We found ourselves escorted to the station’s Control Room where The Boy Child was fussed over and teased gently and his leg was cleaned and a plaster produced.
The Duty Controller then proceeded to give The Boy Child a mini-tour of the operations room.
Customer service and care above and beyond what may have been expected.
Thank you, Nish and Ric at Leicester Square station, from an extremely grateful mum.
The London Transport Museum subsequently seemed a little dull by comparison.